Care Instructions
CARE GUIDE AT DEMETER MEN
At Demeter Men we offer stainless steel, sterling silver, alloy, leather, wood, stone, silicone, rubber and beads across our jewellery range, and more.
Our jewellery is made to last, although over wearing will generally tarnish and appear dull if proper care have not been taken.
It is recommended that you protect your jewellery from:
- Knocks and scratches
- Household cleaning products and chemicals
- Hair dyes
- Over-regular exposure to sunlight may dull the colour of the jewellery, such as leather items.
- Remove jewellery when in water regularly, swimming, washing hands, showering, in salt water and in chlorinated water, unless the item is stainless steel or silver. Water may loosen any stones and may make them appear foggy.
- Do not expose jewellery to household cleaning products, highly reactive chemicals and hair dyes.
- Avoid spraying perfume or hairspray on the jewellery as it may hinder the integrity and appearance of the material.
- Remove jewellery when applying any creams to avoid residue entering the texture of the jewellery, dulling the shine and cause discolouration.
- Non-flexible items are best stored flat.
- Jewellery items should be stored separately and divided to prevent scratching, such as in a jewellery case, soft cloth bag or velvet pouch.
- Use a soft, lint-free polishing cloth to wipe away any excess oils, acids, grease or marks to keep jewellery looking shiny whilst wearing.
- Do not use clothing, tissues, tissue paper, kitchen towels or beach towels to clean and shine jewellery, as it may cause scratching.
- Do not use any jewellery cleaning solutions, polishes or liquids.
- It is highly recommended that you sterilise your earrings or studs before use with an antiseptic wipe, as the jewellery is handled by people through the design, production and packaging process.
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General FAQs
Do You Ship Worldwide?
Yes, we ship worldwide to 150+ countries
Do You Offer Free Shipping?
Yes! FREE Standard Shipping + EXPRESS shipping Australia wide 🇦🇺
Free International Standard Shipping on all orders over $99 🌍
How Long Will it Take to Receive My Order?
- FREE AUSTRALIA STANDARD Shipping (2 to 8 business days depending on location) 🇦🇺
- EXPRESS AUSTRALIA Shipping (1 to 4 business days) 🇦🇺
- INTERNATIONAL STANDARD Shipping (7 to 14 business days) 🌍
What Postage Carrier Do You Use?
We use Australia Post for the best shipping time possible.
Can I Return My Item/s?
Yes, conditions apply. Please view here our Returns Policy
I Want to Become a Stockist of Demeter Men! Do You Wholesale?
Yes, let's work together! Please view here for more information regarding wholesale
Do You Have a Size Guide?
Yes we do! Please view here for sizing information
Where is the Label Based?
We are proudly Australian owned, based and operated.
I'm Hosting an Event and Want Gifts for my Guests. Do you have Gift Packages?
Yes, we have you covered! For details and to receive a quote please view here
Will There be a Flagship Store?
Yes, yes and yes! We are so excited to meet you in person! Please view here for further announcements